New Post

Ever dealt with a buyer who acts like the world owes them?

Yep, those are our entitled friends.

They want the moon, delivered yesterday.

Then you've got your grateful buyers.

They’re the good vibes squad, always seeing the glass half full.

Imagine your business is a class.

You’re the cool teacher with a mix of students.

Some keep asking for extra credits while others are just happy to learn.

Navigating this classroom could be a wild ride, right?

Here’s how you handle it without losing your marbles:

For the high-maintenance crowd, lay down the law early.

Set clear boundaries.

It’s like telling them, “No, you can’t retake the test five times.”

Professional but firm.

Now, your happy campers?

They’re your cheer squad.

A little “thank you” note goes a long way.

Maybe even throw in a surprise discount or two.

They’ll love it, and love you more for it.

Know who needs an iron fist and who deserves a high-five.

Your business thrives when you tailor your approach just right.

Rooting for you,
Steven